Messages On Hold - Easy Steps
A great on hold marketing message is an invaluable tool that can enhance your business success. Customers judge your company based on their contact experience – in person and on the phone
The Script
Professional writers will learn your business features and then create a script for your on hold marketing recording (conditions apply)
Voice & Music
Click on our samples link to choose the ideal voice for your on hold marketing message and select the music you’d like callers to hear
Studio Recording
Our team records the script, puts it all together in our studio and formats it. When needed we have music on hold player available.
Finished Product
In just a couple of days, callers hear the perfect blend of music and messages on hold that showcase your products and services
On Hold Marketing engage your callers
What you share with customers when they call your business can inform, engage, and even sell — but only if you strategically create a script that connects and resonates with callers.
Here are some key benefits that IVR Prompts can offer for your business
- A basic script consultation is included with every order.
- For custom script orders, we will take your ideas and transform them into customized messages on hold that will engage your callers.
- We will suggest verbiage improvements, if necessary.
Choose the right voice and music
A pleasant music piece can raise the listener’s spirits making hold times seem much shorter.
IVR Prompts offers music that’s right for the unique needs of your business – music that’s affordable and legal.
We offer quality voice talents who record in several languages, styles, and age groups to best suit your company’s needs.
The right voice and music can make your on hold marketing, your brand, and your mission resonate with callers. Find the voice and music to best fit your brand!
- We'll mix your messages with music from our large track original, royalty-free music library.
- Our professional voice-over artists ensures the perfect voice match for your brand.
- Our skilled team has the knowledge and the expertise to create quality recordings that impress your callers
Delivery
IVR Prompts offers a range of equipment solutions for Message on Hold that will ensure high-quality sound at the right time, all the time, for you… and your callers. Before you decide on a Message on Hold equipment solution, there are several factors to consider:
- Number of locations
- Number of updates per year
- Hands-on capability for update implementation and maintenance
- Length of desired Message on Hold system contract
Equipment
Get the specific type of Message on Hold player equipment your organization needs and stay on budget. We have USB thumb drive systems as well as Enterprise level equipment that will interface with your network or phone lines for convenient and secure use.
Audio File
If your phone system or VoIP has a built-in MOH player, we can format and deliver your audio file to provide optimum performance. If you are using Cisco, Avaya, NEC, Samsung, or virtually any available system, we’ll determine and deliver exactly what you require